TERMS & CONDITIONS
An order will NOT be processed without formal acceptance by way of sign off on quotation, a formal purchase order from the company or email correspondence dated with signature.
All Polyvision Switchable Orders require a 50% deposit; (this includes and is not limited to, COD customers, Account customers & repeat customers).
Remaining balance due before dispatch.
NOTE: Lead time subject to discussion at time of order.
Standard Lead time is 4 working weeks, however, lead time can be reviewed at time of order.
A qualified electrician is to complete all electricals - Arranged & Scheduled by others.
A licensed glazier is to install the Polyvision according to the Polyvision Technical Information & Installation Guide.
Polyvision Switchable Glass Haze: Polyvision Switchable Privacy Panels will not be optically clear as standard float glass. Some degree of haze will sometimes appear due to the
nature of the product makeup and will not be considered as a quality failure to replace or refund to the customer.
Disclaimer: Polyvision Switchable Laminate is manufactured and produced in Queensland, Australia & raw film materials are produced using quality materials from Texas, USA.
Conditions of purchase/order confirmation are subject to our Polyvision Standard Warranty.
WARRANTY
Polytron Glass Australia (the Manufacturer) provides a 2-year limited warranty (or as specified on quotation) of PolyVision™ (the Product) against electrical failure and/or delamination of material or product failure because of workmanship. The Manufacturer is not liable for any damages or costs associated with improper storage, installation, hardware or usage of the PolyVision™ panel (the panel).
The Manufacturer, in its discretion, may elect either to replace the panels at no cost or refund all or a prorated portion of he customer cost based on the useful life of the panels. The purchaser agrees to assume all financial responsibility for removal of old panels and installation of new ones. The Manufacturer is not liable for any labour or transport costs associated with removal of old, or installation of new panels.
These remedies are the exclusive remedies available under this warranty. The Manufacturer is not liable for any consequential, liquidated, exemplary, or other damages that might result from any product failure of the panels.
The Manufacturer is not obligated to honor any part of the above warranty or provide further service until full payment for the Product, as ordered, has been received.
IMPORTANT: For the warranty to be valid, panels must be in the OFF state (opaque) for a minimum of 4 hours every 24 hours. Switching ON and OFF daily is essential to ensure that the panels remain functional. Timers or automated systems are strongly recommended and are the most liable way to ensure compliance.
In the event of a product switching failure due to incorrect electrical supply installation, the customer must provide a copy of the electrical installation certificate specifically relating to the product installation. This certificate must demonstrate compliance with all applicable local legislation, regulations, and codes of practice.
Please Note: The customer must make themselves fully cognisant of the Manufacturer's TECHNICAL INFORMATION Et INSTALLATION GUIDE prior to the installation of the panel.
If the panel is to be subjected to prolonged, excessive exposure to heat - particularly direct sunlight, the customer should consider the panel being constructed with Low E glass. Such a situation could be deleterious to the PDLC film and may render the warranty null and void.
If the Product is intended to be installed where it will be subjected to excessive moisture (wet glazing) then it is imperative that all the edges of the panels be properly sealed prior to framing with the appropriate tape and non-acetic, neutral silicon sealant as stipulated in the Manufacturer's TECHNICAL INFORMATION INSTALLATION GUIDE. Failure to comply with this will render this warranty null and void.